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Since 1991, Lake Country Vacation Rentals has been offering private home vacation rentals on the lake, beside the river, in the mountains and along the golf course, surrounded by the astounding Blue Ridge Mountains
and Chimney Rock State Park.
We are a “boutique vacation business” whose goal is to provide our guests with an outstanding vacation experience. For 2010, we have limited the homes we present to include only those that meet our rigorous standards. While many of the homes we offer are some of the most outstanding homes in our area and offer top of the line amenities and furnishing, we also offer a good selection of clean and comfortable lake cottages, designed for casual family time and affordability. Regardless of which home you choose, our promise is to provide you with a clean, well maintained and cared for vacation property. Each and every member of our staff is friendly, courteous, professional and knowledgeable. We will be happy to recommend dining options, skiing trips, assist with boat rentals, provide information on areas of interests, arrange for floral or gift baskets, or direct you to the many
and varied activities available in our area.
Our “Clean House Guarantee”
assures that if cleaning is not to your satisfaction
we will be there to remedy it within two hours or we will credit your account, $100.00, provided we receive your call before 7:00 PM on the day of check-in. Calls received after 7:00 PM will be addressed the next morning.
Although we make every effort to keep all equipment, appliances and furnishings in good working order, it is possible that a malfunction of some item may occur during your stay. Once reported, we work hard to get your vacation back on track as soon as possible. Our maintenance staff will immediately place the appropriate service request call you back with a status report, and stay in touch until the service is complete. All beds (with the exception of sofa sleepers) are made for you with clean, sanitized sheets. Two Personal Towel Sets are provided for each person up to the maximum occupancy. A kitchen towel, two dish cloths, and a minimum starter supply of two rolls of toilet paper and two bars of soap per bath are also supplied.
We offer “Free Movie and Book Check-Outs”. Browse our inventory of hundreds of movies and a good selection of books and check them out at no charge. There is no limit, we just ask that you return to us prior to
check-out so other guests may enjoy.
Summer of 2010, we will launch "The Docks”, our online store. All guests of LCVR will enjoy a 20% discount on all items offered on our online store; t-shirts, mugs, beach towels, pottery and accessories.
Our guests also enjoy special discount pricing on popular area attractions, shops and restaurants.
Click on the "Signature Select" icon under the “Discover WNC” section of our site to see a
list of these special discounts
.We provide our guests with a 24 hour, 7 day a week guest emergency line to handle any real emergencies that might occur during your stay. Examples of real emergencies are loss of power, sewer or septic back-up, loss of water, fallen trees with property damage or blocking a driveway. If we can’t get your emergency resolved within 24 hours, we will move you to a comparable property. Our goal is to afford you the least amount of interruption to
your vacation is as humanly possible!
We also provide contact numbers for area police, fire and 911.
Non-emergency calls are handled during normal business hours.
In the unlikely event that you lock yourself out of your home, we promise to get you back into your home quickly.
Best of all, returning guests in good standing are afforded the opportunity to book the next year’s vacation at this year’s rate and receive an extra 15% discount so long as next year’s property is reserved prior to check-out.
Regardless of when you book, we appreciate our “Good Guests” and will extend a 10% discount off of any
of our homes for a future stay. |