Call Us: + 1 828.625.9119  |  Toll Free: +1 800.742.9556

rentals@lakecountrync.com

 

Providing quality Lake Lure vacation rentals to over 10,000 families since 1991

 

   
 

Reservations

 
 

During the PRIME season, rental weeks begin on Saturday and end the following Saturday for all waterfront and most resort homes.  Stays of less that 1 week are generally taken for MID and VALUE seasons when only a two (2) night minimum is required.  For non-waterfront or resort homes, stays of less than a week may be allowed during PRIME season; however a three night minimum would apply.  HOLIDAY stays, unless otherwise posted, require at least a three night stay.

Detailed information on each home, our area and activities is on the website at www.LakeCountryNC.com.  Please carefully review all descriptions before making a reservation.  Reservations may be made by calling a reservation specialist on our toll-free number at 1-800-742-9556 (during normal business hours), or you may book online.  An online hold may be placed on any rental home, without payment for no more than 48 hours. To confirm, you must speak with a reservation specialist.

 

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Seasons Rate Schedule

 
 

Office Hours and Locations

  
 

 

Our main office is located in Suite 101 at 2992 Memorial Highway in downtown Lake Lure in the Pinnacle Sotheby's Center (slightly west of the Town Center and Public Beach and adjacent to the Flowering Bridge. Enter to the left of the Sotheby's front door. Our check-in desk is in the same suite as Carolina Moon Coffee Cafe. Overflow parking is behind the building.  The vacation desk is open Monday-Friday from 9am to 5pm and till 6pm on Saturday’s during PRIME season. The vacation rental office is closed on Sundays.

We also offer a satellite office that provides “pick-up boxes” for check-in/check-out of homes located at Rumbling Bald Resort, at 1334 Buffalo Creek Road, Lake Lure, NC (just outside the main security gate).  Check with your reservation specialist to see which location you will be directed to for check-in.

 

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Rates

   

Rates are subject to change without notice until a guest rental agreement is fully executed and confirmed.

 

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Payments

 

 

An advance rental payment of one-half (50%) of the rent is required within three (3) days of making a reservation.  If a signed lease and deposit (Guest Rental Agreement and addendums) are not received within three days, the reservation will be cancelled.  Personal checks are accepted for advance rental amounts, balances, provided the check is received 60 days prior to arrival.  For payments received 60 days or less prior to date of arrival, payment must be made in the form of certified or cashier’s check, money order, MasterCard or Visa.

A $35.00 service charge on all returned checks will be added to your balance.

ALL RESERVATIONS require a credit card be kept on file for security, cleaning, pet and boat deposits regardless of the form of payment.

 

Final payments are required 60 days prior to your scheduled arrival date and will automatically be charged to the credit card on file unless we receive final payment in the form of a check by mail, by due date.

 

Please mark this on your calendar, as NO INVOICE IS SENT FOR THE FINAL PAYMENT.  When final payment is accepted, a confirmation package that will include directions to the check-in office, and other important information will be e-mailed to you. Please make sure we have a valid email address on file. 

 

All advance rent amounts and deposits will be deposited in a non- interest-bearing trust account at TD Bank, Memorial Highway, Lake Lure, NC.

 

FLEX PAY.

You pay only 25% within 3 days of making your reservation, plus a one-time $15.00 flex pay fee.  25% will be due 90 days prior to arrival, 25%  60 days prior and the balance 30 days prior to arrival. For last minute bookings, you can still spread your payments out with 30% due at booking.  Call the office for details.

 

We accept:

 

 

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Check-In

 

 

Check-in is during normal operating hours except for PRIME season. PRIME from Memorial Day through Labor Day; our desk is open until 6pm.  If arriving after 6pm, your package will be available for pick-up in our pick-up box just outside the the office.

We are unable to accommodate check-in arrivals on Thanksgiving Day, Christmas Eve, and Christmas Day.

 

Lake Country Vacation Rentals offers two check-in locations for your convenience.  Once your reservation is confirmed, you will be directed to the location in which your check-in package will be located.  Please make sure you note the correct location. Typically, if your rental home is located within Rumbling Bald Resort you will check in at our satellite location.  All other rental homes are checked in at our main office.  To avoid delays in cleaning and inspection of your rental home, it is essential that you come to the check-in location and check in before going to the rental home.  Taking possession of the property before being given the keys could result in additional delay and or charges.

 

Lake Country Vacation Rentals makes every effort to prepare all homes for occupancy by 4:00pm; however, in some instances it may be necessary to delay occupancy until the home has been properly cleaned and inspected, or until necessary emergency maintenance is completed.  No adjustment in rate will be given for check-ins that are delayed until 7pm and  beyond our control.  If your home is not ready by 7pm, then a pro-ration of the first nights rent will refunded to you.

 

Early Check-In during PRIME season is not available.

 

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Late Check-In

 

 

If you are unable to arrive during normal check-in hours as stated above, you must notify us at least 4 hours prior to your scheduled arrival so that we can arrange to have your check-in package left for you in one of our two “pick-up box” locations.  

 

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Check-Out

   

Check-out time is 10:00 am.  You must be completely checked- out of the rental property, and have all keys returned to the rental office no later than 10:00 am. You may be charged one (1) additional day rental if property is occupied after 10:00 am.  Prior to check-out and to avoid any changes to your cleaning or security deposit please make sure the following is completed.  Properly bag and empty trash to outside containers, follow re-cycling instructions as posted in the rental home, empty and clean out refrigerator, make sure dishes, pots, pans and all cutlery have been cleaned and properly stored in it’s original station, loosely fold used sheets and towels and leave in bathroom floor, make sure pillows, mattress pads, shams and coverlets are clean and left neatly folded on the bed, unless they have been soiled, then neatly fold and leave in a separate stack in floor of bathroom.  Make sure all kitchen towels have been cleaned and returned to linen drawer in kitchen.

 

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Administrative Reservation Fee

  
   

A fee of $25.00 (plus 11.75% NC Tax and Rutherford County Tax) is charged to each reservation and is non-refundable if reservation is cancelled or transferred.

 

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Occupancy

  
   

Rental homes are made available to families and mature persons over the age of 25.  We do not rent to fraternities, sororities, school, civic or other non-family groups.  In the event that we determine at check-in or thereafter that occupancy is other than a family group or do not meet the specified age requirements, or exceed the number of occupants (maximum persons allowed), then you will be subject to immediate eviction with no refund of rent. 

 

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Parking

 

 

Due to our mountainous region, parking is limited and only the number of cars designated on the guest rental agreement and found at www.LakeCountryNC.com is allowed.  Vehicles must be parked only in designated areas on the vacation rental property. Parking in the roadway blocking the flow of traffic and parking on neighbor’s property without written permission are prohibited.  Overflow parking is available on a limited basis in the overflow parking area at the Pinnacle Sotheby's Center.  A parking permit issued by LCVR, with accompanying permit fee of $5.00 per vehicle is required for overflow parking and must be arranged in advance. If you are bringing a boat, paid parking is available for your boat trailer in our overflow area.

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Security Deposits

 

 

All rental homes require a security deposit and a non-refundable $45.00 damage waiver fee is required. The damage waiver fee will cover any reported accidental loss or damage to the rental property.  This charge will be included in your total rent, plus tax.

In addition, a verified valid credit card (Master Card or Visa) is required to be kept on file for the duration of your visit to cover any un-reported accidental or non-accidental loss or damage to the rental home. You will be notified within 45 days of departure if any damages or losses were observed as a result of your stay.  Reported, accidental loss or damage is covered for up to $1500.00 by the damage waiver fee.  All un-reported accidental loss or damage, upon notification to you, will be billed to the credit card on file unless other payment is received.

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Vacation Insurance

 

 

Trip Cancellation Insurance charges are automatically added to your first rental payment.

If you do not wish to purchase this coverage, you may decline the charge by initialing where indicated on your lease.

 

Please be aware that if you cancel your reservation, certain restrictions may apply.  You must confirm your cancellation request in writing to be eligible to have your week re-rented.  If we are successful in re-renting the home, we will return your payment less a cancellation fee of $100.00, our administrative reservation fee of $25.00, and any travel insurance premiums you may have paid.

 

Helpful Vacation Insurance Links:

[Travel Guard’s All Seasons Travel Plan Brochure]

[Travel Guard’s All Seasons Travel Plan FAQ]

 

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Cancellations/Transfers

 

 

Cancellations or transfers (including date changes or switching of homes) must be made in writing.  For cancellations or transfers within 60 days of arrival, we can not refund any monies unless the original home is re-rented for the entire rental period and prepayment has cleared.  We will return payment (less our administrative reservation fee of $25.00, travel insurance, and a cancellation fee of $100.00) only if the home can be re-booked. We will make every effort to re-book however if the home does not rebook, all monies received will be forfeited. 

 

For cancellations or transfers 60 days or more prior to arrival, all monies will be returned with the exception of the administrative reservation fee of $25.00 and cancellation fee of $100.00.

 

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Pets

 

 

Some homes are pet-friendly and are so noted on our website at www.LakeCountryNC.com .   Most pet friendly homes only allow one, house-trained dog.  Only a few of our homes will allow up to two dogs.  Be sure and check with your reservation specialist.  Cats and other animals are not permitted.  For rental homes that allow pets, pets must first be registered with rental Agent.  Upon approval of pet, a $75.00 non-refundable pet fee, per pet, plus tax is added to the rental.  In addition, a verified valid credit card authorization for $350.00 as Pet Security and Cleaning Deposit will be kept on file for the duration of your stay 

 

Non-registered Pets or Pets in non-pet homes will result in a $200.00 unauthorized pet fee, immediate eviction and loss of rent.

 

Please note that the tenant is responsible to clean up after pet including surrounding property. A leash law is in effect within the town limits of Lake Lure which includes Rumbling Bald Resort.  Please note that pets are not allowed on beds, or other furniture, pets may not be left unattended for more than 4 hours without being crated. Tenant is required to vacuum all hair from floor, rugs, etc. prior to check-out.

For more information, see [2013 Security, Cleaning and Pet Deposit Addendum]

 

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Lost And Found

 

 

Lake Country Vacation Rentals can not be responsible for any items that you leave in your rental home.  If we find items left behind, we will hold them for two weeks.  After that time, all unclaimed items will be donated to a local charity.  If requested, left behind items will be returned via US Mail.  A minimum $10.00 handling fee plus postal charges will apply to all returned items.

 

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Owner Closets

 

 

Many of our homeowners maintain a locked closet and/or utility room in their home and/or boathouse or on the grounds for storage of personal items.  Please respect these locked closets and storage rooms and do not attempt to open them.  Any damage to this area of the rental property will be billed directly to the guest, since this type of damage is willful and not covered under the security deposit waiver fee.

 

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Cleaning

 

 

To make certain that all homes are well maintained, cleaned and cared for, a cleaning and inspection will occur after each departure.  You are reminded to adhere to the guidelines and requirements as outlined in the 2013 Security, Cleaning and Pet Deposit Addendum. If you find any problems with the cleanliness of your home, please report to Lake Country Vacation Rentals within 2 hours of check-in.   

 

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Linens

 

 

For your convenience, linens are supplied in all rental homes.  You will be required to remove all sheets and towels and place in separate stacks in a bathroom.  Bed coverlets, bedspreads, shams and mattress covers should remain on the bed unless soiled; then placed in a separate stack in the bathroom.  A minimum amount of kitchen towels are provided and should be cleaned and placed back in linen drawer prior to departure, or in the cleaning bag provided.  If you wish to provide your own linens, (sheets and towels), you may do so by notifying us 60 days prior to your arrival.  A per bed fee of $12.50 will be credited to your rental balance. A limited number of cleaning rags and cleaning supplies are left in each home to help you keep the home clean while you are in residence.  Please notify the office if your supplies need to be replenished.

 

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Extras

 

 

Ingles Grocery has a full grocery with deli and bakery located in Lake Lure.  Wal-Mart can be found in two locations near Lake Lure; one in Forest City and the other in Hendersonville, each about a 30-40 minute drive, depending upon which side of the lake your rental home is located. An ABC (Liquor) store is located near the beach in Lake Lure.  Additional vacation supplies, linens and equipment can also be rented at reasonable rates.

 

{Available Extras]

 

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Repairs

  
 

 

Due to our mountainous and lake region, we do not issue refunds for unwanted pests on the premises (bugs, mice, snakes, geckos, raccoons, bears, bats, etc.)  Notify Lake Country Vacation Rentals of any unusual problems with pests.

 

Please allow 24 hours for the cooling of refrigerators and air conditioners.  During the summer months, the refrigerator has been opened for lengthy periods for removing food and cleaning.  Please be patient and open the door as infrequently as possible.

 

Do not overload the refrigerator upon arrival.

 

Please allow adequate time for your house to cool and make sure the thermostat is only moved one degree every 15 minutes in order to avoid freezing of the coils.  Unwarranted service calls will be the responsibility of the tenant.

 

Should your rental home sustain a failure of a system or amenity including but not limited to a boat, water, septic, heat pump, electrical, mechanical, hot tub, whirlpool tub, or any electronics, we will make every effort to secure timely repairs as soon as we are notified, however no rebates or refunds will be given.

 

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Property Equipment and Furnishings

 

 

Each rental home is privately owned.  Although each meets our basic inventory requirements, each is furnished and decorated according to the Owner’s individual taste.  Neither Lake Country Vacation Rentals nor the Owner of the rental home is responsible for providing any additional furnishings or equipment not available presently in the rental property.  Please refer to www.LakeCountryNC.com 

Please note specifics for the following:

 

Fireplaces:  Interior fireplaces are only allowed to be used October through March.  Under no circumstances are fireplaces to be used while the air-conditioning is running. Never burn paper or other trash in an interior fireplace.  Dampers must be open while wood-burning fireplace is used.  Gas logs may not require opening of damper.  Check the specifics for your rental home. Failure to adhere to this policy will result in charges to the security and/or cleaning deposit. 

 

Fire pits:  Some rental homes offer an outdoor fire pit.  Please make sure that only wood is burned and the fire is contained to the pit.  You will be expected to clean your debris and trash from in and around the outdoor fire pit, prior to your departure.  NEVER leave fire unattended and do not over-build to cause flames or smoke to intrude on neighboring property. Outdoor fires are not permitted during "burning bans" as per local fire authorities.

 

Hot-Tubs:  Hot Tubs are cleaned and serviced prior to your arrival.  Use of hot tubs is strongly discouraged from Memorial Day to Labor Day due to warm summer temperatures.  Children under the age of 12 are NOT PERMITTED in a hot tub and oils or other substances should never be admitted to the water.  Covers must be on the hot tub when not in use and under no circumstance should you sit or stand on the hot tub cover.  Any damages and or extra cleaning beyond normal occurring as a result of your occupancy will be charged to your cleaning and/or security deposit.

 

Gas and Charcoal Grills:  Gas and charcoal grills have been increasingly difficult to maintain due to abuse and failure to clean by previous tenants.  As such, a $50.00 fee is now imposed on any tenant who does not properly clean a grill prior to departure.  If you run out of bottled gas for your grill, please notify the office immediately and a replacement tank will be delivered at no charge to you, within 24 hours of notification.

 

Electronics and Phones:  Although every effort will be made to ensure all electronics are working properly, Lake Country Vacation Rentals will not be responsible for any equipment malfunction during your stay.  Thunderstorms are common during the summer months which can cause satellite, cable and phone disruption.  Please unplug television sets during an electrical storm. Our homeowners provide telephones for your convenience and safety. Most are equipped with blocks to prevent long distance calls without the use of a calling card. In no event should tenant or guests charge or accept a long distance call on the rental home telephone. A $20 collection fee will be added to any toll call that appears on the owner's bill for the dates of occupancy and will be deducted from your security deposit, or charged to the credit card on file.  Do not move stereo, television, DVR or DVD or other equipment from room to room and do not attempt to make any repairs.  Report malfunction immediately to the LCVR main office.

 

Furnishings:  Re-arranging of furnishings is not allowed.  See additional information in

2013 Security, Cleaning and Pet Deposit Information.

 

Game Tables:  Some rental homes offer the use of one or multiple game tables such as billiards, table tennis, air hockey, foosball, etc.  You will be responsible for the care of these during your stay.  Do not misuse, stand, or sit on any game table.  Use only as intended.  Damage occurring as a result of your occupancy, will result in charges to your security deposit.  Report any broken, damaged or missing items immediately to Lake Country Vacation Rentals.

 

Boats: Motorized and/or non-motorized boats may be included in your rental home.  You must read and agree to the following terms and conditions outlined in 2013 Boat Policies for Vacation Rental Homes. If you plan to bring a boat, please refer to www.TownofLakeLure.com for specific instructions and requirements.  Size and type restrictions, as well as permit fees are defined.  Please also note that per NC Wildlife: Anyone between the ages of 21-26 may not operate any motorized watercraft of more than 10HP unless they have completed the North Carolina Boater Safety course and have proof thereof.  This safety course may be completed online at www.boat-ed.com.  Choose North Carolina as the state and proceed.

 

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Discounts

 

 

Senior, (65 and older), and Military discounts (10%) are offered on all rental homes during MID and VALUE seasons.  Discounts do not apply for PRIME or HOLIDAY season. For more information, visit www.LakeCountryNC.com or speak with your reservation specialist

 

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Messages/Mail

 

 

You may arrange for mail or package delivery directly to the offices of Lake Country Vacation Rentals as long as we are properly notified in advance.  Do not schedule delivery earlier than 3 days prior to your arrival and no later than the day of your departure.  Packages and mail must be picked up at our office.  We do not deliver packages or mail.

 

Mailing Address

 

Send any and all correspondence and rental documents to:

LCVR

PO Box 488

Lake Lure, NC  28746

 

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Whether you're looking for Lake Lure North Carolina Vacation Rentals or to purchase

Lake Lure North Carolina Real Estate, LakeCountryNC.com is your source for Lake Lure's largest selection of Lake Lure Vacation Rentals, Rumbling Bald Resort Rentals, Lake Lure Cabin Rentals, and Lake Lure Lakefront Rentals.

 

Lake Lure North Carolina is the premier vacation destination of North Carolina. Only 45 minutes from Asheville North Carolina and the Biltmore House, Biltmore Estate, and Biltmore Winery. Plenty of family friendly local events including Lure of the Dragons Lake Lure Dragon Boat Racing, Bele Chere in Downtown Asheville, NC Apple Festival in Historic Downtown Hendersonville, Blue Ridge BBQ Festival in Tryon NC and the Blockhouse Steeplechase in Tryon NC.

 

The town of Lake Lure is located in the beautiful Western North Carolina Mountains in the Hickory Nut Gorge. Lake Lure itself is a 736 acre semi private lake with 27 miles of shoreline and has been called “One of the most beautiful man made lakes in the world” by National Geographic Magazine.

 

Lake Lure also feeds several smaller lakes in the area such as Bald Mountain Lake which is owned by the Rumbling Bald Resort Community, this smaller lake is completely private, only owners and guests of homes on the shoreline at Bald Mountain Lake are permitted to use this lovely lake as well as the other resort amenities including two outdoor pools, indoor pool, lazy river, two 18 hole championship golf courses, mini golf, tennis courts, and beach as well as a marina on Lake Lure.

 

The Hickory Nut Gorge is also home to Chimney Rock State Park which in January 2009 was listed #3 best scenic view in the South by Southern Living Magazine. If you have ever visited Chimney Rock, you would know why! You could spend a whole day in this state park and then visit Chimney Rock village right outside the gates. The village is made up of unique shops featuring locally made crafts and wood carvings and wonderful local restaurants.

 

Hendersonville, NC home of the Apple Festival each September is only a 20 minute drive away. Here you will find a quaint downtown for exploring shops and restaurants all day. There are also larger retail stores and a movie theatre as well as a mall in Hendersonville .

 

Asheville, NC has recently been voted in the top 10 best city’s to visit by Southern Living Magazine. This eclectic town is home to Bele Chere, the largest outdoor street festival in the south east. In Asheville , you can also find the famous Biltmore Estate and Grove Park Inn, as well as several award winning dining spots.  Asheville is only a 45 minute drive away from your lake home!

 

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