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Lake Country Vacation Rentals has
been offering excellent property
management services since 1991.
Many of our Owner’s have been part of our rental family for over 15 years.
We are committed to providing exceptional service in 2012 and the years following. |
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Most powerful web-based vacation rental management and marketing software
We utilize Escapia VRS,
the most widely used and trusted web-based vacation rental
Management software available today. Escapia VRS is a NC compliant trust
accounting system that is fully integrated with reservations, front desk, marketing, housekeeping, maintenance, customer relationship management and more. |
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Staying ahead of the competition
At Lake Country Vacation Rentals, we understand that in order to keep our homes occupied in the current economy and ever increasing competition we must distinguish our homes with the amenities that they provide as well as presenting them in excellent condition... Prospective guests have a wide variety of rental homes from which to choose and we are dedicated to making your home stand out amongst the competition for 2012. We will monitor how each home is performing weekly with the use of feedback from guest surveys, so that we can make timely recommendations for peak performance. Although our business has flourished we will not rest on the past, but we will continue to make improvements in the services we offer for the future.
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Exceptional Occupancy Rates
On-going leadership in keeping our homes occupied particularly in the key seasonal periods. |
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Thoroughly researched rate structures
We perform a comparable market analysis on each home every year to ensure that competitive rates are offered, particularly in volatile markets |
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Expert Reservation Sales Team
Our reservation sales team are experienced, trained and equipped with the latest technology and sales techniques in order to maintain the highest possible closing ratio for potential guest inquiries. Since implementing new training and standards for new employees, we consistently receive outstanding customer service reviews from guests and owners.
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Discriminating Home Selection
We limit and screen homes coming into our program in order to maintain the best home
selection in Lake Lure and at Rumbling Bald Resort. |
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Maximum Marketing (Internet, Print, Direct and E-Mail)
We utilize cutting edge tools; from high resolution cameras, video equipment, and a 1200 dpi color printer to produce our own in-house catalogues, flyers and brochures at no additional cost to you.
Lake Country Vacation Rentals provides an in-house IT, Web Design and Marketing Coordinator who monitors and updates our site on a daily basis. Hosting is provided by Website Biz Inc., a Charlotte based internet and marketing company which also provides marketing solutions to companies like BILTMORE ESTATE. Editing of our site can be completed within a matter of seconds without having to wait.
We maintain multiple URL’s which we secured in order to drive internet visitors
directly to our website,
www.LakeCountryNC.com.
Our well designed website offers multiple searches options, beautifully presented homes complete with photographs and soon to come, floor plans. We partner with some of the most recognizable vacation rental websites on the web such as DestinationCarolina.com, vrbo.com, vacationrentals.com, homeaway.com, forgetaway.com, and advanced search engine optimization techniques.
We utilize e-mail to notify past guests of upcoming events and special promotions.
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Strictly Enforced Policies
In order to protect our homeowners we maintain the strictest family oriented guest policies and regulations. Our policies for security, cleaning, pet, smoking, noise, boat usage and home care is clearly posted on our website and mailed with each rental agreement, then confirmed. |
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Home Reviews
Guest ratings and reviews represent one of the fastest growing trends of online travelers today. Consumers want to know that their vacation rental experience will meet their expectations. Owners can view guest comments on our website and through Owner Login. In addition to guest reviews, we also provide professional standards reviews to include amenities, décor, and insights to keep your home competitive in the rental marketplace.
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Simple Rate Structure
Our guests pay for all charges related to the booking of your home including credit card fees, housekeeping, linen service, and guest incidentals such as toilet paper, paper towels, dish and laundry detergent, trash bags, twice per week trash pick-up, recycling, travel insurance and damage waiver fee. Base Rates paid to the Owner, less our agreed upon commission rate are clearly spelled out in our Management agreement. Discounting parameters are also clearly defined.
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Accurate and Timely Reporting of Funds Disbursement
Our accounting department, supervised by our Broker, provides direction and oversight and manages all aspects of our daily accounting functions. Our accounting procedures comply with the North Carolina Real Estate Commission and are set up to protect your funds. Payment of all taxes and fees are disbursed monthly. If you have any questions, our Broker is available Monday-Saturday to address any questions or needs you have
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Concise Rental Income Statements
Rental statements and income checks are mailed every month in a timely manner as agreed upon in the management contract. Guests name and date of occupancy, and the rental base rate paid to the owner, less the management commission is clearly outlined. A 30 day window of upcoming bookings is also provided. |
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Flexible Management Services
We offer three types of Management Services. CLICK HERE to request information about our innovative plans.
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Two convenient check-in offices
Our Lake Lure and Rumbling Bald Resort offices have been designed and centrally located to provide good visibility with easy access. Each office maintains information on area activities and attractions, and both provide a guest area for internet connectivity. |
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